ASK THE QUESTIONS

what wax do you use in your products?
we use soy wax in all of our candle products which is vegan friendly and contains no nasties. it is a 100% natural, renewable, non-toxic and biodegradable wax.

what fragrances do you use in your products?
to ensure the best performance possible in our candle ranges, our candle fragrances are completely vegan / cruelty-free.

as they are produced specifically for candle making, they are synthetic in substance to ensure the best performance when used in soy wax + reed diffusers.

many of our fragrances contain a high percentage of essential oils for an accurate and natural scent. natural components are extracted from plants or flowers and synthetic components are manufactured from man-made materials.

our fragrances contain synthetic ingredients to optimise candle making results. only using natural ingredients (such as essential oils) is expensive and restrictive with what we can create. essential oils are not stable, do not blend well with wax and do not give a good scent throw. our fragrances are therefore a combination of essential oils + synthetics.

our fragrances are nontoxic and do not contain palm oil.

do you offer refills / recycling of glass?
we will be launching this service in the near future. stay tuned.

how should i look after my candle?
for more information on our care instructions please see our love your candle page.

what is the environmental impact of your products?
we have been reducing any excess packaging of our products that could potentially end up in landfill. we only use gift boxes for our sets. our individual candles come with just a lid. We have decided to phase out melts in plastic packaging later this year once the stock is used up and will then offer in new cotton bags.

do you wholesale?
if you are interested in stocking our products, please click on the become a stockist tab at the bottom of the website.

i have an idea for a product, what should i do?
we love hearing from you. please send us your thoughts and suggestions by clicking the contact tab at the bottom of the website.

i am getting married / planning a big event. do you offer customised candles?
we sure can. please send us further information by clicking the contact tab at the bottom of the website.

i want to follow you on social media, where can I find you?
we are currently listed on both facebook & instagram. you can find us at the following:

totallybon - facebook

totallybon - instagram